Our services

LUV is a friendly, integrated design, digital and wayfinding agency collaborating with clients in built environment, healthcare, hospitality and public sectors; with a special focus working with clients on delivering innovation. We focus on bringing rigour and flair in our work, being strategy-led and results oriented.

We love developing long-term relationships where we can come to call our clients our partners, and offer long term, immeasurable value. Our services include strategy, design, digital, wayfinding, aftercare and support.

Marketing
strategy

  • Brand development
  • Competitive analysis
  • Brand story
  • Content strategy
  • Behavioural economics
  • User research studies

Design

  • Print
  • Brand environment
  • Marketing collaterals
  • Brand identity
  • Bid documentation
  • Direct mail

Digital

  • User experience
  • User interface 
  • Wireframing
  • Interface design
  • Information architecture
  • Usability tests
  • Responsive design
  • Photography
  • Video Production
  • Web development
  • Site flow analysis

Aftercare & support

  • SEO / SEM
  • Web hosting
  • Server set up
  • CMS
  • E-commerce
  • Workshop and tutorials
  • Performance monitoring

Wayfinding

  • Spatial analysis
  • User studies
  • Navigation strategy
  • Flow optimisation
  • Architectural integration
  • Design and implementation
  • Evaluation

Design approach

LUV hops along a six-step process centred around three principles of conceive, rigour and flair to deliver on client’s brand objectives, right through to continued support.

Illustration of 2 cliff characters supporting a bridge character with cars

Connect

By listening to understand the client’s business we connect at a deep and informed way.

A mannequin illustration

Define

Having understood the challenge we define the objectives, what drives choices and what drives the market.

Illustration of an observatory and a star correlation in the shape of a heart

Strategise

Having listened, understood, defined the objectives and the issues in getting there, we now create the strategy – the grand plan.

Illustration of a puzzle character

Design

Informed by the rigour of the process above, our team can magic-up standout, meaningful creative designs with flair!

An illustration of a duck wearing a chefs hat and cooking food in a frying pan

Create

Producing the end product, whether an elegant line of code, or a hand-stitched brochure – crafted, beautiful signage objects and media to capture hearts and minds.

An illustration of a frog with 10 frogs in its mouth. The tongues of the frogs are catching two flies

Nurture

Growth needs to be fed and watered, we work best in long term relationships where we are with you for the journey!