Design, digital and aftercare & support

Chenies Mews Private Healthcare

The Chenies Mews Imaging Centre located in Central London is one of the UK’s most state of the art independent MRI scanning facilities. Their specialist teams have led the way in advanced cardiac MRI techniques as well as MRI for neurological, orthopaedic, abdominal and Fetal medicine

THE BRIEF

During the development of the new Chenies Mews Imaging Centre, we were briefed to produce a range of offline materials, interior graphics and wayfinding system. The interior graphics highlighted the discoveries that were made during the 4 birth cohort studies; as well as the scientific discoveries by UCL professors from 1826 to present day. 

The colour scheme is inspired by the wayfinding system for the second floor of the building. Each floor is represented with a different colour theme for differentiation.

OFFLINE MATERIALS

Our key challenge was to increase the number of consultations and MRI scans in Queen Square. We responded by designing a system of template widgets that showcase richer content in the form of high quality images and videos. The insertion of more targeted call to actions helps optimise conversion rates, increasing more bookings.

WEBSITE

Our key challenge was to increase the number of MRI scans at Chenies Mews. We responded by designing a system of template widgets that showcase richer content in the form of high quality images and videos. The insertion of more targeted call to actions helps optimise conversion rates, increasing more bookings.

CONNECTING PATIENTS TO SPECIALISTS

A search functionality allows the user to search by symptom, speciality or name which creates an easier way of connecting patients to the correct specialists.

VISUAL IDENTITY

We designed a set of website guidelines that outlined the use of typography, colours, imagery and functionalities whilst also considering AA accessibility.

Discovery

Communication workshop, research and analysis

Design

New brand identity and strape-line / image library / styled designs / merchandising design / online brand directory

Development

Refinement for all design stages exercise

QA & refinement

Quality assurance testing / refinement / prototyping testing

Deployment

Internal and external implementation / training

Project management

Monthly project updates meeting / Basecamp for project tasks tracking / Slack for communication / Scheduling & scoping / TeamGantt software to track, anticipate and reallocate resources