Design and digital

National Centre for Earth Observation

Based in the UK, the National Centre for Earth Observation (NCEO) is a research organisation that uses satellite data to monitor and understand the Earth’s natural environments and systems. Their research plays a vital role in helping us to understand environmental events such as climate change, atmospheric composition and ocean behaviour.

About the project

We have worked with NCEO to design and develop their new website. Our journey included all the phases of a website redevelopment project, starting with research to understand the different audience types, their journeys and interactions with key content areas to create an optimised structure that would benefit each user. We identified that NCEO staff and academic stakeholders such as university researchers and PhD students would be some of the main audiences interacting with the website as they research information for their NCEO-funded projects.

Research and Information Analysis

Part of the project delivery included conducting a site audit and an information analysis of their old site, which forms a base of their new content, to understand the areas where we would make improvements to enhance the site’s usability and performance.

Designing for accessibility

The NCEO client team wanted, as part of the requirement, to base the site off of an existing WCAG2.2AA-accessible WP theme but enhanced with customisations and additional modules to give it a unique bespoke look that couldn’t be achieved through the default theme. Furthermore we developed additional API modules to link to their ORCID database so that publications and staff data are synced to cut down on administrative tasks time as well as reduce errors in content maintenance and retained the same approach to the theme’s backend UI/UX.

Testing and launch

Once the build was complete, we conducted thorough Q&A testing, migrated the key content and set up block patterns (templates) before providing a detailed handover process with supportive documentation to NCEO team to complete the remaining migration.

End-to-end approach

Discovery

Communication workshop, research and analysis

IA Audit

Content evaluation / New site map / Assets

Design

Branding / UX wireframming / UI design

Development

Content asset generation / Content migration / Copywriting

QA refinement

Quality assurance testing / Refinement / Prototype testing

Deployment support

Internal and external implement / Staging site development and testing / live site deployment